Transforming Library & Knowledge Services
With years of experience working with library technologies, Vicky Price Consulting is well-placed to help organisations get the best from their technology investments.
Market intelligence reports in the service or sector of your choice.
Staff engagement workshops
On site or remote workshops with key stakeholders and library staff to prepare for change.
Working with senior leaders, to ensure your big system changes support your organisational objectives. Preparing functional leaders for the challenges of owning programme workstreams alongside managing Business As Usual.
Supporting your team to plan your change programme, understand the workstreams to be undertaken and maximise support from your vendor.
Service levels and support processes
The real work begins after deployment. I help you prepare by working on your supplier Service Level Agreements, defining your support model so you can ensure you have resources in place to keep your systems running smoothly during their whole lifecycle.
Library Technology Consulting Services
You know you need to upgrade your end of life systems, but don’t know what the market currently offers. I provide horizon scanning and market intelligence reports to inform your decision-making.
Working with your and you key stakeholders to develop your technology roadmap, ensuring alignment to your service strategy and your organisations IT infrastructure
Procurement and Implementation Support
Procuring library systems is often a large and complex process. With experience in system procurement from single institution to multi-layered, cross-organisational NHS procurements, I can support your change project through the whole lifecycle; from business case, to tender, selection contract and SLA negotiation to implementation and early life support.
A technology deployment is a multi-stream change programme. Using industry-standard methodologies (MSP) I can work with you to plan your Implementation Programe, from business case to deployment and benefits realisation.
People are at the heart of and change delivery project. I can support you to engage with you key stakeholders and staff. Building communities of practice, identifying change delivery champions and ensuring that the people who deliver the changed services are fully engaged and supported throughout the process.
Service Management and Support
A new IT service is only as good as the support you provide. Using IT best practice to set up proportionate service management, service support and supplier management functions. From process redesign to full service desk solution design, procurement and implementation – whatever suits the size and scale of your library service.
Microsoft 365 Adoption
Manage your information, communicate, and collaborate effectively on Microsoft’s cloud platform
I work with organisations to plan their Microsoft 365 roll out, or improve uptake and adoption of their existing service.
I can help support a full organisation roll out or a departmental information audit and data migration.
For SMEs and non-profits, I can provide support for licencing and tenancy set up.
I will help you assess your current data storage environment plan the design for your target environment at this stage we will plan:
- The mapping between source and target systems
- The amount of content you migrate. Determine if content is redundant, out of date, or still relevant.
- Design and implement data retention policies
Once you know what information you need to migrate, I can support you to plan and implement your data transfer and cutover to the Microsoft 365 cloud storage environment.
Relationships and communication are at the heart of a good M365 adoption plan. We look at the work you do, the relationships you have both within and out with your organisation. How and why information is shared and what safeguards need to be put in place.
I build your user training and adoption plan in from the start. Devising a communication plan and training activities so your users know about adoption plan and how it will impact them. Training on particular elements of Microsoft 365 can be tailored to meet your organisation / departmental needs.
Microsoft 365 Adoption for Enterprise
For public sector organisations, businesses of 250+ employees, NHS organisations.
Microsoft 365 Adoption for Education
For Universities, Schools and other education providers.
Microsoft 365 for Libraries
Using Microsoft 365 effectively as an organisational knowledge management tool.