My daughter joined her English class via Teams this morning. This was one of the first online sessions where the teacher had made use of the chat function to get the children to engage with the questions.

This is a great feature, especially for quiet kids like my daughter, who isn’t a natural hand raiser in class. Observations from corporate and Higher Education use of Teams show that the text chat feature does allow for deeper engagement from students or colleagues who wouldn’t necessarily be vocal in a traditional face-to face setting. So I was pleased to see it in use.


I knew that the chat function was enabled because my phone (which has Teams installed, with my daughter’s account signed in) was pinging ever other second as I got a chat notification every single time a child posted a comment.

So, for anyone who finds themselves in a similar position – or for home office workers juggling a meeting clash, where they are attending one meeting and being plagued by meeting chat notifications from another – here’s how to mute chat in Teams (ie turn them off!).

How to Guide

  • Open Teams in your browser or Teams client
  • Click on your profile image in the top right hand corner
Image of the profile icon in Microsoft Teams
  • Select ‘Settings’
Image of the profile menu showing the Settings option
  • Select ‘Notifications
Image of the Settings and General menu in Microsoft Teams
  • To make all your notifications silent, switch off “play sound for notifications’.
Image of the Notifications menu in Microsoft Teams settings
  • To edit meeting chat notification settings, click the ‘edit’ button next to ‘Meetings’
Image of the Meetings option with Edit button
  • Change the meeting chat notifications setting from ‘Unmute’, to ‘Mute’
Image of the Meeting menu with chat notifications mute options menu, in Microsoft Teams
  • That should make the next English lesson just as engaging and exciting to join in, but a little less noisy!

Now that you know how to mute chat in Teams – if you’d like some more tips on using Microsoft Teams, check out my blog on Teams Meetings which gives you an overview of how to use it!